Shipping policy
Nutr Shipping Policy
Thank you for shopping with Nutr! We are committed to providing you with a seamless and satisfying shopping experience. Please review our shipping policy below to understand how we handle the delivery of your order.
Processing Time
- Order Processing: All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Delays: Please note that processing times may be extended during peak seasons or due to unexpected delays. We appreciate your patience.
Shipping & Delivery Estimates
- United States Shipping:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
- International Shipping (Canada & Mexico Only):
- Standard International Shipping: 10-15 business days
- Expedited International Shipping: 5-7 business days
*Shipping charges for your order will be calculated and displayed at checkout.*
Shipment Confirmation & Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email that includes your tracking number. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
- Nutr is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- Nutr is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns & Exchanges
- For more information on returning an item, please refer to our Return Policy
Contact Us
- If you have any questions or concerns regarding your order or our shipping policy, please contact us at nutrstore@gmail.com
Please note: We don’t ship to PO Box addresses.